A strategic, results-driven Human Resources Professional with deep expertise in workforce development, change management, performance consulting, organizational development, and leadership development curriculum. Known as a collaborative business partner, she brings extensive experience working with multibillion-dollar retail organizations, consistently driving positive change and linking quantitative results to human capital initiatives.
Her notable achievements include revitalizing a multi-million dollar leadership development program that had failed to achieve its intended impact. After research revealed that leaders were not applying the skills they’d been taught, she created and executed a comprehensive strategy to maximize the program’s ROI. This included conducting detailed needs analyses, establishing clear success metrics, assessing current performance against those metrics, and building targeted performance support tools that enabled the organization to fully realize its investment.
Throughout her career, she has supported the professional development of over 2,000 HR professionals across store and corporate environments. In partnership with an HR Executive Vice President, she identified critical performance gaps and designed forward-looking curriculum to prepare the workforce for future organizational needs. Her vendor management expertise includes assessing potential partners, negotiating contracts, and ensuring adherence to defined standards.