Conference Program

10:00 am - 6:00 pm BHG Registration Table in the Lobby

Conference Check-in for Sponsors and Attendees

Check in

1:30 pm - 4:30 pm Coral C

How to Become a Certified HCM Strategist

Workshop

Want to know Brandon Hall Group’s secret formula for creating world class Human Capital Management Programs that impact business performance while elevating yourself as a strategic partner?

In this three-hour workshop we will share our five steps to thoroughly develop a program, upskill you on competencies to elevate your strategic focus and collaborate with other attendees on ways to improve your organizations programs.

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Katie Coates
Rachel Cooke
Michael Rochelle
5:30 pm - 6:30 pm Exhibit Hall

Attendee Meet and Greet

7:30 am - 9:00 am Outdoor Courtyard and Oceana AB

Breakfast

Meals and Breaks

9:00 am - 10:00 am Oceana AB

What HCM Success Looks Like

General Session

The conference kicks off with Excellence Award-winning HCM executives sharing their diverse perspectives on how they have made progress and what it takes to be future-ready. Audience members will add their ideas, reactions and questions in real-time using an easy-to-use app.

Rofikoh Rokhim
Dr. Daniel Neubauer
Heather Stefanski
Michael Rochelle
10:00 am - 11:15 am Oceana and Coral Foyers

Expo and Refreshment Break

Meals and Breaks

Attendees can meet our conference sponsors and attend 15-minute “tech talks” in breakout rooms adjacent to the expo floor.

10:15 am - 10:30 am Coral AB

Tech Talk: Human Connection Drives Learning Impact

With hybrid and remote work, organizational cohesion and culture are under stress: employees are less connected to their work, and low engagement levels persist, impacting performance. With this disconnect, how can L&D and HR create an impactful learning core?
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Clement Durand
10:35 am - 10:50 am Coral DE

Tech Talk: Amplify Your Learning Impact through Technology

The technology in play to present learning to our employees, partners and customers is growing and changing every day. This session will focus on the use and definitions of augmented intelligence, augmented reality and virtual reality to prepare today’s learning portals to deliver exceptional learning experiences. Let’s talk about how to create consumer-grade learning environments.

Kristine Kukich
10:55 am - 11:10 am Coral AB

Tech Talk: Strengthening the Sales Process: Developing a Customized Sales Methodology to Increase Sales and Client Satisfaction

Join us as Chris Cassell, Sales Development Operational Excellence and Brian Groves, Sr. Director, Americas Sales Development share the story of Align Technology’s partnership with TTA on a custom foundational sales methodology and curriculum that would standardize the way employees were onboarded and trained on sales processes and best practices.

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Brian Groves
Chris Cassell
11:15 am - 12:15 pm Coral C

It Doesn’t Matter What You Teach, if Nobody Remembers What You Said

Imagine a purple elephant playing poker with a giant cowboy hat-wearing ladybug. And now imagine what it would be like if you could get people to remember more of what you need them to remember from the training you present. If you want learning to stick, believe it or not there’s actual science that can help. In this memorable hour, we’ll focus on seven things you can do to make learning like molasses, sticky and sweet!

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Mike Martin
11:15 am - 12:15 pm Oceana D

Unlocking the Benefits of a Truly Inclusive Culture​

Developing a culture of diversity, equity and inclusion that benefits employees, customers and the organization requires a deep commitment to strategy and execution. This can be challenging, especially across a large enterprise because it involves cultural evolution, not just specific programs or initiatives.

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Adonica Black
Wendy Miller
Rachel Cooke
11:15 am - 12:15 pm Oceana C

Transforming Performance Management to Talent Enablement​

Employers increasingly understand that excellent performance does not necessarily mean employees have high potential for future success. Unlocking potential requires a mix of strategies driven by leaders and employees who partner on several levels for the mutual benefit of the organization and the employees’ career growth.

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Nicole Davies
Kate Brown
Claude Werder
12:15 pm - 1:15 pm Outdoor Courtyard and Oceana AB

Lunch

Meals and Breaks

Network with your award-winning colleagues in the Florida sunshine in the middle of winter.

1:15 pm - 1:45 pm Coral C

Fast Track: Cohort-Based Learning: Building for Scale, Alignment and Performance Readiness

How do you build deep organizational capabilities and achieve alignment across a massive, disjointed, remote workforce, in a time of volatility, uncertainty, complexity, and ambiguity? The half-life of skills in today’s workforce is 2-3 years, a high percentage of workers want to work remotely, and technology is evolving at an unprecedented rate.

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Christina Yu
1:15 pm - 1:45 pm Oceana D

Fast Track: Mutually Assured Success - How to Leverage External Training to Manage Risk, Boost Learner Engagement, and Educate Customers

When an action or system benefits all parties involved, it’s called mutually assured success. For example, when an employee education program helps people grow their careers and equips them with the skills that their organization needs. It’s win-win.

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Adam Ballhaussen
Diane Mika
1:15 pm - 1:45 pm Oceana C

Fast Track: The Digital Transformation of Whole Foods Market's People Experience

In this session, Courtney Cordova, Global Executive Leader of Learning & Development with Whole Foods Market (WFM), and Mike Parks, CEO of Inkling, will share how WFM transformed their training strategy for their front-line employees.

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Mike Parks
Courtney Cordova
1:45 pm - 2:00 pm

Passing Break

Meals and Breaks

2:00 pm - 3:00 pm Oceana D

Future-Proofing Your L&D Team​

As a learning professional, the axiom “what got you here, won’t get you there” are words to live by. The future of learning teams will be driven by strategists who align learning objectives with business goals and collaborate across the enterprise. You will get an inside look at how to build a team of learning strategists capable of driving business impact.

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Susan Vacchi
James Jinnette
Gabriel Schaepman
David Wentworth
2:00 pm - 3:00 pm Oceana C

Are You Addressing Employee Engagement the Right Way?

Improving employee engagement always sits atop employers’ priority list s. But what does that really mean in the new and emerging era of work? One imperative that Brandon Hall Group research has revealed is seeing the employee experience through employees’ eyes. This session will explore engagement from the employees’ perspective. You will leave with:

  • A model for employee centric engagement strategies
  • Success stories from award winning organizations
  • A downloadable research asset

Melody Kelleher
Chantelle Nash
Tulie White
Claude Werder
3:00 pm - 4:15 pm Exhibit Hall

Expo and Refreshment Break

Meals and Breaks

Attendees can meet our conference sponsors and attend 15-minute “tech talks” in breakout rooms adjacent to the expo floor.

3:35 pm - 3:50 pm Coral DE

Tech Talk: Kroger’s Ongoing Connections Support a Thriving Associate Experience

Leaders want high performance; associates want to love their job. And regular, high-quality, intentional conversations are shown to be the key to both goals. So what keeps this from happening more often? Join Kroger and TiER1 for practical tips on how Kroger tweaked its approach to performance making this an activity that people will actually do… and see the results.

Laura Hoppa
Ryan Grad
3:55 pm - 4:10 pm Coral AB

Tech Talk: Staffing Your L&D Needs with Confidence: It’s as Simple As 1-2-3

Impossible deadlines, unqualified consultants, dozens of wasted hours looking for the right fit – there must be a better way, right? Yes, and it’s as simple as 1-2-3.

Join TrainingPros as we share three secrets to quickly finding the diverse talent you need to jump-start your next project with confidence.

John Buschiazzo
Leigh Anne Lankford
4:20 pm - 4:50 pm Coral DE

Fast Track: The Future of Senior Leader Talent Development: Tales from the Field

Wondering what you’ll be doing tomorrow to bring value in new ways? Come learn how leading - edge talent leaders at several Brandon Hall Group award - winning companies have already paved the way to innovating executive leadership development. Their approaches to building and strengthening senior leadership capabilities, ensuring success in new roles, and enabling executives to bring more enterprise impact will inspire you to accelerate you r own leaders’ ability to deliver impact.

Jennifer McRae
Rick Cheatham
Roger Carrillo
4:20 pm - 4:50 pm Coral AB

Fast Track: Connecting with Leaders in Their Moment of Need

Just because managers are often good leaders doesn’t mean they don’t need continued guidance and growth opportunities. The world of work continues to change — fast. Ensure you’re connecting with your leaders and giving them resources to provide an effective, top-notch learning experience for their people, even during times of great change.

Todd Tauber
Ingrid Urman
4:20 pm - 4:50 pm Coral C

Fast Track: Using Machine Learning to Get the Full Story from Employee Comments

"As organizations address workforce challenges including the skill gap, employee engagement, retention and learning effectiveness, it is important to analyze insights from unstructured text-based feedback. A must-attend session for HR leaders, gain insights on how to use machine learning based comments analysis to tell the full story beyond the numbers”

Michael Cohen
5:30 pm - 7:00 pm Outdoor Courtyard and Exhibit Hall

30th Anniversary of Brandon Hall Group Celebration (Reception)

Meals and Breaks


Includes wine tasting in outdoor courtyard.

7:30 am - 9:00 am Outdoor Courtyard and Oceana AB

Breakfast

Meals and Breaks

9:00 am - 10:00 am Oceana AB

Excellence in Action: Award-Winning Leaders Share Their Vision

General Session

Brandon Hall Group CEO Mike Cooke interviews HCM executives from award-winning organizations about how they are navigating their teams through disruption and uncertainty and their perspectives on succeeding in the future of work.

Theresa Zeller
Rajiv Chandran
Ronda Moore
Mike Cooke
10:00 am - 11:15 am Exhibit Hall

Expo and Refreshment Break

Meals and Breaks

Attendees can meet our conference sponsors and attend 15-minute “tech talks” in breakout rooms adjacent to the expo floor.

10:15 am - 10:30 am Coral AB

Tech Talk: Transform Your Upskilling By Using Immersive Simulation

Immersive learning is transforming the speed at which learners develop critical skills. New Learning Simulation Platforms make it faster and more cost-effective to build and deploy simulations at scale.

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Mitch Johnson
10:35 am - 10:50 am Coral DE

Tech Talk: ​​Molding Culture Using Modern HCM

The modern workforce needs modern solutions, and as a manufacturer that has been around for over 50 years, Midwest-based Revere Plastics Systems is no different. As Kristi their VP of HR states, “It blows our workforce’s mind because they never had a platform like this before. Our previous provider really didn’t make the employees’ life any easier, and that doesn’t help cultivate culture.” Learn how Revere Plastics went from a legacy HCM product to the most modern HCM solution that allows them to focus on their people and culture to grow their business.

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Kristi Stuetzer
10:55 am - 11:10 am Coral AB

Tech Talk: The Components of an Effective Digital Readiness Learning Program

Digital technologies and data continue to fundamentally change business models and the nature of work. Ensure your employees are equipped with the knowledge, mindset and behaviors necessary for your organization to transform. Join this session to learn how a luxury car manufacturer created a strategy-aligned program that achieved both learning objectives and organizational impact.

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Dr. Sandra Loughlin
11:15 am - 12:15 pm Coral C

Achieving Extraordinary Business Impact through Learning

Maximizing your business impact through learning and development initiatives is a major shift being embraced by business leaders globally. Most traditional ROI models have proved too cumbersome or time-consuming to adopt when looking to analyze the business value of L&D.

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Jerry Thorner
Dr. Page Chen
11:15 am - 12:15 pm Oceana D

Making HCM a People Analytics Powerhouse

The challenges that HCM organizations face in the current climate are staggering. Employers often cite people analytics as a critical tool to understand and improve the organization and the employee experience, according to Brandon Hall Group research. But about 80% of organizations still collect data through manual or semi-manual methods and only 17% have a dedicated team to analyze data in ways that lead to prescriptive actions. This session explores how HCM strategists can make progress in leveraging people analytics to drive better business outcomes.
You will leave this session with:

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Vivek Ravichandran
Michael Rochelle
11:15 am - 12:15 pm Oceana C

Onboarding as a Driver of Talent Retention

Onboarding is more important than ever in this environment of high turnover and hybrid work. Employers must balance technology and automation to drive efficiency with personal touches that establish strong relationships and a sense of belonging for new employees. The quality of onboarding can increase – or reduce – the likelihood of retaining the talent you have worked so hard to recruit.

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Jackie Rigby
Matt Moskal
David Wentworth
12:15 pm - 1:30 pm Outdoor Courtyard and Oceana AB

Lunch

Meals and Breaks

Network with your award-winning colleagues in the Florida sunshine in the middle of winter.

1:30 pm - 2:30 pm Coral C

Tightening the Knot on Learning and Performance

Linking learning directly to business objectives is an age-old challenge, but the rise of more digital, remote and hybrid learning ignited innovation and new levels of success. We’ll share strategies and demonstrate the benefits of designing learning by starting at the desired business result and working backward.

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Sarah Vita
Katie Coates
1:30 pm - 2:30 pm Oceana C

Embracing the Metaverse: Why HCM Should Lead the Journey

The advent of the metaverse – the next generation of digital change – creates countless possibilities for improving the scope and impact of human capital management. HCM leaders cannot afford to cast a blind eye or be conservative in their approach. This session explores what HCM leaders can do to take the lead in leveraging the metaverse and drive meaningful change.

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John Hoffer
James Jinnette
Lisa Goldstein
Bob Gerard
Claude Werder
1:30 pm - 2:30 pm Oceana D

Developing the Inclusive, Collaborative Leaders You Need

Every organization has many leaders, from the front lines, to teams, to the C-Suite. But how many great leaders does your organization really have? To improve leadership, organizations must agree on what makes great leaders and the benefits they bring. That has been a monumental challenge. This session tackles this challenging topic with research, insights from award-winning organizations and heavy audience participation.

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Carolina Cardoso
Sherita Lee
Andrea Mackechnie
2:30 pm - 2:45 pm

Passing Break

Meals and Breaks

2:45 pm - 3:15 pm Coral AB

Fast Track: Building a Rock-Solid Learning Tech Ecosystem in a Hybrid World

Rethink & revolutionize the way you approach your learning tech stack to meet the needs of the business, your trainers and learners in our new hybrid reality. Learn how to build a rock-solid learning tech ecosystem by focusing on the foundation, including new approaches to ILT, vILT and hybrid training management.

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Peter Olyarchuk
2:45 pm - 3:15 pm Coral C

Fast Track: Innovative L&D Solutions

L&D teams should capitalize on the ongoing disruption by building a culture of innovation and experimentation, remodeling the way how training is delivered. Forward-looking organizations are making minimal but necessary innovations to stay ahead amidst industry disruption.

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Carol Cohen
2:45 pm - 3:15 pm Coral DE

Fast Track: How Do Global Organizations Find, Develop, and Advance their Wonder Women in the Global Workplace?

Wonder Woman was born from the Amazons and became that unexpected leader embracing her full potential. In today's world, she could be from São Paulo, maybe Dubai, or Shanghai, but why aren't real-world global equivalents ascending to lead your management teams? Unlocking and harnessing the potential of talented individuals is a challenge faced by any internationally diverse organization. Join this interactive session as we explore how Learning & Development can transform Diversity & Inclusion programs to unlock the potential of your global workforce, including those Wonder Women around the globe. Don’t miss out on discovering all of your uncelebrated Super Heroes in disguise!

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Kristin Smith
3:15 pm - 5:30 pm

Free Time

Meals and Breaks

5:30 pm - 6:15 pm Exhibit Hall and Outdoor Courtyard

Pre-ceremony happy hour

Meals and Breaks

6:15 pm - 9:00 pm Oceana AB

Awards Gala

General Session

Featuring a keynote speaker and a ceremony and videos honoring award winners from 2020, 2021 and 2022.

Kirsten Andersen
9:00 pm - 10:00 pm Outdoor Courtyard and Exhibit Hall

Gala Afterparty

8:30 am - 9:30 am Outdoor Courtyard and Oceana AB

Breakfast

Meals and Breaks

9:30 am - 11:00 am Oceana AB

Innovation Lab: Leading-Edge Technologies Driving Future Excellence

General Session

The conference concludes with a highly interactive session featuring Excellence Award winners Baker Hughes and Accenture and their partners from Harvard University and Goodwill Industries International. They will demonstrate and discuss technology innovation and involve the audience in providing feedback and ideas to spur new thinking.

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Sonya Francis
Christine Nanan
Eileen McGivney
Robin Boggs
Thai Mach
Claude Werder
11:00 am - 11:30 am Coral DE

Hands-on Experience: The Metaverse

VR is a metaversed based application to help justice-evolved individuals prepare to enter the work force.

Christine Nanan
Robin Boggs
11:30 am -

Conference Concludes