Katie Coates

Katie Coates

Director of Learning
McKinsey

Katie has over 30 years of experience in learning and development, primarily in financial and professional services. She is currently Director of Learning with McKinsey & Company and is responsible for the learning strategy for over 18,000 professionals. Prior to joining McKinsey, Katie worked for Deloitte for 20 years where she held several leadership positions, including Deloitte Audit Deputy Chief Learning Officer; Learning and Development Operations Leader based in Hyderabad, India; Learning Design Center of Excellence Leader; and Deloitte Consulting Strategy & Operations Learning Leader. She was also the Director of Learning Design at Standard Chartered Bank in Hong Kong. Katie holds a master’s degree in Instructional Systems Design from Penn State University, a master’s degree, and a PhD in Human Development from Fielding Graduate University. Her dissertation research focused on the adoption of performance support solutions in organizations. She lives in the Philadelphia suburbs with her husband Marshall and daughter Lilly.

1:30 pm - 2:30 pm

Tightening the Knot on Learning and Performance

Linking learning directly to business objectives is an age-old challenge, but the rise of more digital, remote and hybrid learning ignited innovation and new levels of success. We’ll share strategies and demonstrate the benefits of designing learning by starting at the desired business result and working backward.

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1:30 pm - 4:30 pm
Workshop

How to Become a Certified HCM Strategist

Workshop

Want to know Brandon Hall Group’s secret formula for creating world class Human Capital Management Programs that impact business performance while elevating yourself as a strategic partner?

In this three-hour workshop we will share our five steps to thoroughly develop a program, upskill you on competencies to elevate your strategic focus and collaborate with other attendees on ways to improve your organizations programs.

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