Jackie Rigby

Jackie Rigby

Sr. Director Learning & Development
Ameriprise Financial

Jackie Rigby has 20+ years of financial services experience gained through a variety of roles from institutional equity trading, financial product sales, consulting financial advisors and, for the past 10 years, in learning and development.

Her main focuses are to drive innovation by utilizing learning technologies to enhance the learning experience, and develop skill-based learning strategies and associated programs that teach financial advisors and their operations team members on how to integrate technology into different aspects of their practices to improve operational efficiencies and client experience.

11:15 am - 12:15 pm
Oceana C

Onboarding as a Driver of Talent Retention

Onboarding is more important than ever in this environment of high turnover and hybrid work. Employers must balance technology and automation to drive efficiency with personal touches that establish strong relationships and a sense of belonging for new employees. The quality of onboarding can increase – or reduce – the likelihood of retaining the talent you have worked so hard to recruit.

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